Set up your
virtual clinic
Intake, clinicians, pharmacy, payments, and patient portals — running under your own brand. Clinical care is delivered by independent licensed clinicians.
Virtually connect with patients
Secure questionnaires, messaging, and a patient portal let people start care, ask a question, and stay on treatment without a phone tree or a waiting room.
Asynchronous intake
A branching medical questionnaire the patient can finish in one sitting, on their phone.
Secure messaging
One thread per treatment plus a support channel, tied to the chart your team reads.
Portal and app
Shipments, payment methods, documents, and messages in a product patients recognize.
Your domain, your brand
Patients land on your site and your colors. Telea runs underneath and stays invisible.
Your clinic, reimagined
Charts, cases, refills, orders, and money share one record, so staff and patients are never looking at two different versions of the same treatment.
Your clinical team
Invite providers and staff, assign roles and scopes, and see who reviewed what and when.
Refills and cadence
Shipment ladders, titration, pauses, and renewals keep running without anyone chasing them.
Efficiency for providers and patients
Empower your clinical team
Manage your roster of licensed professionals across multiple states. Assign specific scopes of practice, track review times, and ensure that every prescription is issued by a provider licensed in the patient's state.
Modern care experience
Give patients a dedicated portal where they can manage their own subscriptions, update shipping addresses, and message their care team directly. Less time spent on administrative phone calls means more time for actual care.
Optimized clinical workflow
Reviewing a patient chart shouldn't require opening four different tabs. Telea brings the intake, medical history, ID verification, and proposed treatment plan into a single, structured view.
Structured charts
Patient responses are formatted into readable, consistent clinical notes, not scattered form data.
Automated flagging
Contraindications and out-of-bounds metrics are highlighted immediately for the reviewing clinician.
One-click prescribing
Once the clinician signs, the prescription is transmitted to the dispensing pharmacy without leaving the page.
Audit trails
Every action — from chart review to dosage adjustment — is permanently logged with a timestamp and user ID.
Security and compliance at the core
Protecting patient health information is non-negotiable. Telea provides the infrastructure necessary to operate a compliant virtual clinic in a highly regulated industry.
- ✓ HIPAA-aligned data infrastructure and encrypted storage
- ✓ Strict role-based access control (RBAC) for clinical and admin staff
- ✓ Geographic routing to ensure state-level licensing compliance
- ✓ Secure data transmission protocols for all patient communications
- ✓ Automated consent collection and electronic signature tracking
- ✓ Isolated database tenants for every clinic on the platform
The operating system for a modern practice
Patient management
Charts, treatment state, addresses, documents, and activity history in one record.
Orders end to end
Checkout to pharmacy to tracking number, with a queue for the orders that need a human.
Money you can read
Revenue, cost per dose, refunds, and subscription health, reported per treatment.
Records and audit
Prescription mirror, case history, and an append-only log for every patient.
Custom domains
Your branded patient portal hosted securely on your own website domain.
Analytics and reporting
Track conversion rates, clinician review times, and subscription retention metrics.
Why stitched-together systems fail
Many virtual clinics launch by wiring together a generic form builder, a separate payment gateway, an off-the-shelf EMR, and a standalone messaging app. While this works for the first fifty patients, it inevitably breaks at scale. When a patient pauses their subscription in the payment portal, the EMR doesn't know, and the pharmacy ships another dose anyway.
Telea solves this by acting as a single source of truth. The intake flow, the medical record, the recurring payment schedule, and the pharmacy order are all facets of the same underlying data model. If a clinician adjusts a dosage in the chart, the subscription price updates automatically, and the new prescription routes to the correct facility without manual intervention.
This tight integration reduces administrative overhead, minimizes costly shipping errors, and allows your staff to focus entirely on patient care rather than data entry.
Control your margins
By eliminating the need for Zapier integrations and manual reconciliation, clinics significantly reduce their operational costs.
Pharmacy integration
Native connections to 503A compounding pharmacies and 503B outsourcing facilities ensure reliable, compliant fulfillment.
Traditional Software vs. Telea Virtual Clinics
Three decisions, then you launch
Pick your treatments
Choose the categories and products you want to offer. We wire the intake, the eligibility rules, and the pricing.
Bring or borrow the clinicians
Use your own licensed providers, or route cases to independent partner medical groups, state by state.
Go live under your brand
Your domain, your look, real payments, and pharmacy fulfillment. Coverage depends on the treatment and the state.
Frequently asked
Does Telea provide the doctors?
Telea is a software platform and does not practice medicine. However, you can bring your own licensed providers or integrate with independent clinical partner groups via our platform.
Can I use my existing pharmacy relationships?
Yes. Telea integrates with a network of partner pharmacies, but we can also work with your preferred 503A compounding or 503B outsourcing facilities, depending on volume.
Is the platform white-labeled?
Yes. The patient-facing components — from the intake questionnaire to the patient portal — operate entirely under your brand name, logo, and color scheme.
How do you handle state-by-state compliance?
The platform routes patients based on their state of residence, ensuring their case is only reviewable by a clinician actively licensed in that specific jurisdiction.
Can patients use insurance?
Telea is currently optimized for cash-pay and HSA/FSA transactions, which streamlines the virtual care process and avoids the complexities of traditional payer reimbursement.
What happens if a patient has an adverse reaction?
The secure messaging portal allows patients to contact their care team immediately. Clinicians can pause subscriptions, adjust dosages, or advise emergency care directly from the patient chart.
Start seeing patients under your own name
Bring the treatments you want to offer and we will show you the clinic, branded, on the call.